Legal Documents

Jalibet Privacy Policy — your data is our responsibility

Your personal data is completely safe at Jalibet. Everything is laid out transparently here — how we collect it, what we use it for, and how we keep it secure.

Last updated: January 2026
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All your data is secured with industry-standard encryption

How seriously we take your privacy

A quick overview of the key pillars of Jalibet's Privacy Policy

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Encrypted Security

All your data is protected with 256-bit SSL encryption. Payment information is stored on separate, secured servers with no possibility of unauthorized access.

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No Data Sales

Jalibet never sells your personal data. Your information is never shared with advertisers or data brokers.

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Transparent Use

We only collect information that is necessary to provide our services. You are always informed about what data is collected and how it is used.

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Your Control

You can view, correct, or delete your data at any time. Opting out of marketing emails is quick and easy.

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Regular Audits

Our data protection measures are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed promptly.

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AML Compliance

Jalibet complies with international Anti-Money Laundering (AML) guidelines, ensuring both the protection of your data and full adherence to legal obligations.

1 Introduction

Jalibet (https://jalibet.bet) is one of Bangladesh's most trusted online gaming and betting platforms. We believe a secure and transparent privacy policy is the foundation of user trust. This Privacy Policy ("Policy") describes how Jalibet collects, uses, stores, and protects your personal data.

By using the Jalibet website or mobile app, you automatically agree to this Privacy Policy. Please read it carefully, as it contains important information about how your data is handled.

This Privacy Policy may be updated at any time. For significant changes, we will notify you by email or via a platform notification.

This policy applies to: the Jalibet website, mobile application, live chat service, and email communications. It does not apply to third-party sites outside of Jalibet.

2 What Information We Collect

Jalibet only collects data that is needed to deliver services, verify identity, and maintain security. We never collect information beyond what is necessary.

Information Provided Directly

Data Type Example When collected
Identity Information Full name, date of birth, nationality During registration & KYC verification
Contact Information Email, phone number, address When opening an account
Payment Information BKash/Nagad number, bank details On deposits & withdrawals
Proof of Identity NID, passport, driving licence During KYC verification
Communication Records Support chat, email messages When accessing support services

Automatically Collected Information

When you use the Jalibet platform, the following information may be collected automatically:

  • Device information: Device type, operating system, browser version.
  • Network information: IP address and internet connection type.
  • Usage data: Pages visited, time spent, and games played.
  • Transaction details: Deposit & withdrawal history, betting records.
  • Location data: Approximate location (IP-based), not GPS.

Jalibet never stores your password in plain text. All passwords are encrypted using strong hashing algorithms.

3 How Your Information Is Used

Jalibet uses your data only for specific, legitimate purposes. It is never used for anything unnecessary or unauthorised.

Primary Use Cases

  • Account Management: Creating, verifying, and maintaining your account.
  • Service delivery: Ensuring gaming, betting, payment, and support services.
  • Identity verification: Completing the KYC process and preventing fraud.
  • Financial Transactions: Processing deposits, withdrawals, and bonuses.
  • Security: Detecting and preventing suspicious activity.
  • Legal obligations: Meeting AML, KYC, and other regulatory requirements.
  • Service improvement: Analyzing and improving the platform experience.
  • Contact: Sending important updates, promotions, and support messages.

You can opt out of marketing communications at any time. However, important account and security-related messages cannot be disabled.

4 Data Sharing & Disclosure

Jalibet never sells your personal data. However, certain information may be shared in the following limited circumstances:

Who we share your data with

  • Payment Processor: bKash, Nagad, bank — solely to process transactions.
  • KYC Service Provider: Approved third parties for identity verification.
  • Game software provider: Minimum data required for game operations.
  • Legal Authority: When required by a court order or legal obligation.
  • Regulatory Authority: To meet licensing and AML compliance requirements.

All third parties with whom data is shared are required to comply with Jalibet's privacy standards. They may not use your data for any other purpose.

International Data Transfers

In some cases, your data may be transferred internationally. When this occurs, we ensure that the destination country has adequate data protection standards in place and that all transfers are fully encrypted.

5 Cookies Policy

Jalibet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

Cookie Type Purpose Mandatory?
Essential Cookies Login sessions, security, and core functionality Yes
Functional Cookies Remembering language preferences and layout settings No
Analytics Cookies Traffic analysis and understanding usage patterns No
Marketing Cookies Showing relevant offers & promotions No

You can disable non-essential cookies at any time from your browser settings. However, disabling essential cookies may affect the proper functioning of certain platform features.

6 Data Retention Period

Jalibet retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For the duration the account is active, and up to 5 years after closure.
  • Transaction records: Up to 7 years in accordance with financial regulations.
  • KYC documents: Up to 5 years after verification.
  • Support Contact: Up to 2 years after the matter is resolved.
  • Marketing information: Deleted immediately upon opt-out.

Once the retention period expires, your data is securely deleted or anonymized.

7 Your Data Rights

Jalibet believes you should have full control over your personal information. Your rights are detailed below:

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Right to Access

You can request to see what information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate or outdated information.

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Right to Erasure

In certain circumstances, you can request that your data be deleted.

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Data Portability

You can request an export of your data in a readable, portable format.

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Right to Object to Processing

You can object to your data being used for marketing or any other specific purpose.

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Right to Restriction

You can restrict the processing of your data under certain circumstances.

To exercise any of these rights, email us at support@jalibet.bet. We will respond within 30 business days.

8 Minor Protection

Jalibet strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect or process personal information from minors.

Age is verified at registration, and re-verified through KYC documents if there is any doubt. If we discover that a minor's data has been collected inadvertently, the account will be closed and the data deleted immediately.

If you believe a minor is using Jalibet, please let us know at support@jalibet.bet.

9 Security Measures

Jalibet follows industry-leading technical and administrative measures to protect your data. Our security framework is regularly updated and tested.

  • 256-bit SSL/TLS Encryption: For all data transmissions.
  • Two-Factor Authentication (2FA): Extra security on account login.
  • Firewall & DDoS protection: To prevent unauthorised access and attacks.
  • Regular security audits: Tested by independent third-party experts.
  • Staff training: Regular training on data protection.
  • Restricted access: Only authorized personnel have access to your information.
  • Data backup: Encrypted backups stored on secure servers.

No system is 100% secure. Keep your password strong, never share it with anyone, and avoid logging in on public Wi-Fi.

What Happens in the Event of a Data Breach

In the event of a data breach, Jalibet will act immediately. Affected users will be notified by email within 72 hours and advised on the necessary steps to protect themselves.

10 Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team will address your concern promptly.

Email: support@jalibet.bet — Typically responded to within 24 hours.

Complaints Process

  1. Send a detailed complaint to support@jalibet.bet.
  2. We will provide an initial response within 5 business days.
  3. Complex issues will be resolved within a maximum of 30 days.
  4. If you are not satisfied with the resolution, you may file a complaint with the relevant data protection authority in your country.

This Privacy Policy was last updated in January 2026. Any future changes will be published on this page, and registered users will be notified by email.

Join a secure platform today

Your data is fully secure at Jalibet. Register now and enjoy the best gaming experience — complete with an attractive welcome bonus.

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